Fiberpe

FAQ

  • Is Fiber Pe available in my area?
    Currently Fiber Pe is available only in select areas. If you want to check the availibility of our service in your Home/Office/Locality, You can contact us on our helpline +91 9099006461
  • How can I contact Tata Play Fiber?
    You can reach out to us at our helpline +91 9099006461 or write to us at services@fiberpe.in
  • What is FTTH?
    Fiber-to-the-home (FTTH) or 100% Fiber Network is a cable that contains glass/plastic fibers that transmit light instead of electricity, thus promising superior speed. As a case in point, consider Google Fiber that offers speeds of up to 1Gbps, while a normal cable connection would max out on 200Mbit/s.
  • Why is FTTH better than other available technologies?
    1. Breath-taking speed: The fiber optic internet ensures that your internet doesn’t slow down, even during periods of high demand. 2. Higher Immunity & Reliability: Fiber, unlike copper, is not corrosive in nature, so it’s unaffected by harsh weather conditions. It is resistant to human or electrical interference and does not lose signal over long distances – delivering seamless connectivity and lesser downtimes. 3. Unlimited Bandwidth: FTTH has virtually an unlimited bandwidth, making it possible to power Holographic HD TV and games, smart home solutions, video telephony and home security solutions. 4. Safer: As fiber does not radiate electromagnetic energy, fiber cable is literally impossible to tap making it the safest medium for carrying sensitive data. 5. Lower Carbon Footprint: The raw materials used to make fiber come from silicon and sand. Which can be found in an abundance compared to the dwindling supply of copper.
  • Will the promised speed be consistent, no matter where I browse?
    The overall browser performance will be dictated by the screen size, the distance between the Smart Router and the device (say, your computer) and number of devices connected to the internet at the same time. So, it may be possible that the same connection will serve 2-3 different speeds depending on the above-mentioned factors.
  • How do I choose the right ISP for my needs?
    Consider factors like speed, reliability, customer service, pricing, and the type of connection (fiber, cable, or wireless) available in your area.
  • Can I upgrade or change my plan?
    Yes, most ISPs allow customers to upgrade their plans, change speeds, or switch packages to better suit their needs.
  • What should I do if my internet is slow?
    Check your devices, restart the router, ensure no bandwidth hogging, and contact us if the issue persists.
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